What are cookies?

Cookies are small data or text files that are installed on your computer or mobile device when you visit a website or use a (mobile) application. Cookie files contain unique codes which, for example, allow your browser to recognize you when you visit an online service.

Why do we use cookies?

We use cookies primarily to improve your user experience and make our online services work better.

We also use cookies to make the content of our websites and (mobile) applications more interesting for you. We do this by adapting that content to your personal taste and needs.

We also use cookies to track your surfing behavior. How did you end up on our website? How long did you actively surf the website? Statistical results allow us to improve our website where necessary, and to respond to the preferences and needs of you and all our other users.

Where do the cookies come from?

Based on the origin of a cookie, a distinction can be made between proprietary cookies and third-party cookies:

  • Proprietary: These are cookies that we place and manage ourselves. These are mainly functional cookies that ensure that the website can continue to function properly or to acquire the necessary info about the traffic on our website.
  • Third party: These are cookies that are placed by another party when you use an application of ours. These cookies ensure that certain information is sent to a third party when you use one of our applications. For example, these are cookies from Google that allow them to show ads based on your interests. Although we do not manage these cookies ourselves, we do everything we can to ensure that the placement of cookies by these third parties is as controlled as possible.

Which cookies do we use?

During the use of our application, different types of cookies may be placed. Below we list which cookies this concerns and why they are used.

  • Functional cookies
    There cookies are required to make the website function on your device.
  • Social media cookies
    Cookies for optimal interactino with social media plug-ins.

How long are cookies stored?

  • Temporary cookies or session cookies are saved temporarily in your browser. The implies that these cookies are erased as soon as you close the browser.
  • Permanent cookies remain on your computer or mobile device even if you have closed your browser. Persistent cookies allow us to recognize you when you revisit our website later. Persistent cookies remain on your device until a predetermined end date is reached automatically, until a new cookie is installed, or until you delete them through your browser or mobile device settings.

How to manage cookies?

You can manage cookies to your own preferences. More info on aboutcookies.org.

Removing cookies

You can clear all cookies already on your device by clearing your browser's browser history. This will delete all cookies from all visited websites.

But please note that you may also lose certain stored information this way (e.g. login data, website preferences).

Managing your cookie preferences

You can manage your preferences for cookies on the relevant page of the LGTB website.

Browser settings

You can also manage or refuse the installation of cookies via your browser settings. Cookies already installed on your computer or mobile device can be removed at any time.

How you can adjust these settings differs per browser. If necessary, consult the help function of your browser, go via these links directly to the manual of your browser: Internet Explorer, Mozilla Firefox, Chrome and Safari.